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Build a legacy for your family.
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Build wealth for your child’s future.
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Plan for your golden retirement years
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Plan for your second income
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Buy your dream house.
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IndiaFirst Life ensures a simple and transparent term insurance claim settlement process so that your family receives financial support without delays.
Plans
Investment strategies
Our IndiaFirst Life Radiance Smart Invest Plan is a linked, non-participating, individual, endowment/ savings, life insurance policy, specially designed for high net worth individuals like you, who want to provide overall protection through insurance cover, maximize returns on their savings and create additional wealth for a comfortable life ahead.
We will value your units in line with the unit linked guidelines issued by the IRDAI. As per the prevailing guidelines of the Authority, Unit Price will be calculated as follows:
Market value of the assets, Plus: value of current assets, Less: value of current liabilities and provisions, if any, Divided: by the number of units existing on the valuation date (before creation/ redemption of units).
When divided by the total number of units in the fund at the valuation date (before any units are redeemed), we get the unit price of the fund under consideration.
The funds of a ULIP represent its investment component. It allows policyholders to allocate their premium across different asset classes on the basis of risk appetite and financial goals. Understanding the different types of ULIP funds can help investors choose the right mix of growth and stability within their policy.
Equity Funds
An equity fund in ULIP primarily invests in stocks and equity-related instruments. These funds aim to generate higher long-term returns by participating in equity market growth.
Equity ULIP funds are suitable for investors with a long investment horizon and a higher risk tolerance, as equity markets may fluctuate in the short term but offer strong growth potential over time.
Debt Funds
A debt fund in ULIP invests in fixed-income instruments such as government securities, corporate bonds, and other debt instruments. The funds aim to provide relatively stable returns with lower exposure to market volatility.
Debt ULIP funds are generally preferred by conservative investors who prioritise capital preservation and predictable returns over aggressive growth.
Balanced or Hybrid Funds
A balanced fund in ULIPs combines both equity and debt investments within a single portfolio. The aim is to balance growth potential from equities with stability provided by debt instruments.
Balanced ULIP funds are suitable for investors seeking moderate risk exposure and a diversified investment strategy within their ULIP policy.
Liquid Funds
A liquid fund in ULIP invests in short-term money market instruments and highly liquid assets. The funds focus on capital preservation and quick access to funds rather than aggressive growth.
Liquid ULIP funds are typically chosen by investors who prefer minimal risk and high liquidity within their investment portfolio.
Cash Funds or Money Market Funds
A cash fund or money market fund in ULIPs invests in highly liquid financial instruments such as treasury bills, certificates of deposit, and commercial paper. The funds prioritise safety and liquidity.
They are suitable for conservative investors or policyholders who temporarily want to park their investments in low-risk instruments.
Growth Funds
A growth fund in ULIP primarily focuses on equity investments with the goal of maximising capital appreciation over the long term. The funds actively pursue market opportunities to generate higher returns.
Growth-oriented ULIP funds are ideal for investors who are comfortable with market fluctuations and want to maximise wealth creation over extended investment horizons.
| Fund Type | Risk Level | Ideal For | Expected Return Range |
|---|---|---|---|
Equity Funds | High | Long-term investors seeking growth | 10–15% (market-dependent) |
Debt Funds | Low to Moderate | Conservative investors seeking stability | 6–8% |
Balanced Funds | Moderate | Investors seeking a balance of growth and stability | 8–10% |
Liquid Funds | Low | Short-term parking of funds | 4–6% |
Money Market Funds | Low | Investors prioritising liquidity | 4–6% |
Growth Funds | High | Aggressive long-term investors | 10–15% |
Understanding a few key terms makes it easier to evaluate unit linked insurance plans and track how your ULIP policy performs over time.
The following glossary explains commonly used ULIP terminology in simple language.
| Terminology | Meaning |
|---|---|
NAV (Net Asset Value) | The price of one unit of a ULIP fund. It reflects the current market value of the underlying investments and is calculated daily. |
AUM (Assets Under Management) | The total market value of assets managed within a ULIP fund across all policyholders. It represents the overall size of the investment pool. |
Fund Switch | The option that allows policyholders to move investments between ULIP funds such as equity, debt, or balanced funds, on the basis of market conditions or financial goals. |
Premium Allocation Charge | A charge deducted from the premium before the amount is invested. It typically covers policy issuance and administrative expenses. |
Mortality Charge | The fee charged for providing life insurance coverage within the ULIP policy. It varies on the basis of age, health profile, and sum assured. |
Lock-in Period | The mandatory 5-year period during which withdrawals from ULIP plans are not permitted. This encourages long-term investing. |
Partial Withdrawal | A feature that allows policyholders to withdraw a portion of the ULIP fund value after the lock-in period while keeping the policy active. |
Rider | Optional add-ons that enhance ULIP coverage, such as critical illness, accidental death, or disability riders. |
Sum Assured | The guaranteed life insurance amount payable to the nominee if the policyholder passes away during the policy term. |
Maturity Benefit | The total fund value paid to the policyholder when the ULIP policy reaches the end of its term. |
ULIP tax benefits are claimed under Section 80C for premium payments, and Section 10(10D) for maturity benefits, provided eligibility criteria are met.
Every premium (new business or renewal), is allocated into fund options as selected in the proposal form or through subsequent request or as per the investment strategy opted, after deducting allocation charges, if any.
When and how does your premium get allocated to units in your policy?
The allotment of units to you, the policyholder will be done only after we receive the premium amount.
New Business: We will allocate new units on Business the day we receive premiums if we receive these before 3:00 p.m. They are allocated the next day if we receive them after 3:00 p.m.
Renewal Premiums: We will allocate the premium on the Premiums due date, whether or not it has been received before due date. (This assumes that the full premium is received on the due date). We will keep the renewal premiums received before the due date in the deposit account. It will not earn any returns until the renewal premium due date. On the due date, we will use the same for unit funds.
How do we value your units at the time of renewals and redemptions of your premiums? We will value your units in line with the unit linked guidelines issued by the IRDAI.
For renewal premiums / funds switch/ maturity / surrender received till 3:00 p.m.: We will apply the closing unit price of the day on which your renewal premium/ funds switch/ maturity/ surrender is received. This can happen only if we receive it by 3.00 p.m. along with a local cheque or a demand draft payable at par at the place where the premium is received.
For renewal premiums / funds switch/ maturity / surrender received after 3:00 p.m.: We will apply the closing unit price of the next business day if we receive your renewal premiums/ funds switch/ maturity/ surrender after 3.00 p.m. This has to be accompanied with a local cheque or a demand draft payable at par at the place where the premium is received.
For outstation cheques/ demand drafts: We will apply the closing unit price of the day on which cheques/ demand draft is realized if the cheque you issue for premium renewal is an outstation cheque/demand draft.
We provide you a grace period of 30days for payment of all premiums under quarterly, half yearly and yearly modes and 15 days under monthly mode. This period starts from the due date of each premium payment. Your policy will be considered in-force and all your policy benefits will continue during this grace period.
Download essential documents and forms here.
ONLINE:
Log in to the Customer Portal here once you purchased one of our policies.
Go to the QRC (Queries, Requests and Complaints) section and raise the request/complaint.
EMAIL US:
For Life Insurance Policy:.
Email ID: customer.first@indiafirstlife.com
CALL US:
On our Toll free number 1800-209-8700 from Monday to Saturday between 9am to 7pm.
Walk in to any of our IndiaFirst Life branch. Locate the nearest branch here.
VISIT US:
Walk in to any of our IndiaFirst Life branch and submit your grievances.
Click here to contact our grievance redressal officers in your city.
MAIL/COURIER:
Write to us at the address mentioned below:
Customer Care
IndiaFirst Life Insurance Company Ltd
12th and 13th Floor, North [C] wing, Tower 4,
Nesco IT Park, Nesco Center, Western Express Highway,
Goregaon (East), Mumbai – 400063
A written communication giving reasons of either redressing or rejecting the grievance will be sent to you within 14 (Fourteen) days from the date of receipt of the grievance
You can view our Grievance Redressal Policy here.
If you are not satisfied with our resolution provided or have not received any response within 14 (Fourteen) days, then, you may approach our Grievance Officer at any of our branches Click here.
Or you may write to our Grievance Redressal Officer through email - grievance.redressal@indiafirstlife.com.
Alternatively, you can also write to the Grievance Redressal Officer at the address mentioned below:
Rajnish Kumar
Grievance Redressal Officer
IndiaFirst Life Insurance Company Ltd
12th and 13th Floor, North [C] wing, Tower 4,
Nesco IT Park, Nesco Center, Western Express Highway,
Goregaon (East), Mumbai – 400063
Please quote your Complaint/Service Request ID. This would have been provided to you on registration of your complaint in Step 1
If no reply is received from the customer within fifty-six days from the date of registration, then the complaint/grievance shall be disposed as per the disposal guidelines laid down by the Authority.
If you are not satisfied with the response or do not receive a response from us within 14 days, you may approach the Grievance Cell of the Insurance Regulatory and Development Authority of India (IRDAI) on the following contact details:
IRDAI Grievance Call Centre (IGCC) TOLL FREE NO:155255 or 18004254732 Email ID: complaints@irda.gov.in
You can also register your complaint online at: https://bimabharosa.irdai.gov.in/
Alternatively, you can also follow the below steps:
MAIL/COURIER:
Write to us by communicating your complaints at the address mentioned below:
Consumer Affairs Department
Insurance Regulatory and Development Authority of India,
Sy. No. 115/1, Financial District, Nanakramguda
Gachibowli, Hyderabad- 500032, Telangana
FAX:
Number: 91- 40 – 6678 9768
In case you are dissatisfied with the resolution or your problem remains unsolved you may then directly approach the Insurance Ombudsman.Click here to find the address
The complaint should be made in writing duly signed by the customer/complainant or by his legal heirs with full details of the complaint and the contact information of customer/complainant.
Only if the grievance has been rejected by the Grievance Redressal Machinery of the Insurer
Within a period of one year from the date of rejection by the insurer.
If it is not simultaneously under any litigation
Protect your family’s future.
Hi, great to know that you want to build a legacy for your family, let us understand your requirements better.
Nice to meet you <first name>
Great, when do you celebrate your birthday?
How much do you earn annually?
What is the insurance cover amount you are looking for?
You are just one step away to get your personalized quotation. Please help us with the below information:
Build a legacy for your family.
Hi, great to know that you want to become the wind beneath your child’s wings. Let us understand your requirement better:
Nice to meet you <first name>
Great, when do you celebrate your birthday?
How much do you earn annually?
What is the insurance cover amount you are looking for?
You are just one step away to get your personalized quotation. Please help us with the below information:
Build wealth for your child’s future.
Hi, great to know that you want plan for your comfortable and super fun retirement, let us understand your requirements better.
Great to know that! <name> is identified as?
Great, when do you celebrate your birthday?
How much do you earn annually?
What is the insurance cover amount you are looking for?
You are just one step away to get your personalized quotation. Please help us with the below information:
Plan for your golden retirement years
Hi, great to know that you want to plan for your second income, let us understand your requirements better.
Nice to meet you <first name>
Great, when do you celebrate your birthday?
How much do you earn annually?
What is the insurance cover amount you are looking for?
You are just one step away to get your personalized quotation. Please help us with the below information:
Plan for your second income
Hi, great to know that you want invest for your dream house, let us understand your requirements better.
Nice to meet you <first name>
Great, when do you celebrate your birthday?
How much do you earn annually?
What is the insurance cover amount you are looking for?
You are just one step away to get your personalized quotation. Please help us with the below information:
Buy your dream house.
Hi, great to know that you are planning for your family’s future, let us understand your requirements better.
Nice to meet you <name> , What do you identify as?
Great, when do you celebrate your birthday?
How much do you earn annually?
What is the insurance cover amount you are looking for?
You are just one step away to get your personalized quotation. Please help us with the below information:
Duly filled and signed Claim Intimation Form
